Extension card · Neutrosophic
Bipolar Neutrosophic TOPSIS (Akram, Shumaiza and Smarandache, 2018)
This is the bipolar neutrosophic form of TOPSIS. It carries the positive and negative evidence behind a judgement in separate poles, and within each pole it keeps truth, indeterminacy and falsity apart. The method builds the ideal and anti-ideal point from these six components and ranks the result with a revised closeness measure.
Base method
TOPSIS →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Neutrosophic →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Four things change; the decision logic does not.
Cells. In crisp TOPSIS every cell is a single number. Here every cell is six numbers: a positive pole carrying truth, indeterminacy and falsity (T⁺, I⁺, F⁺ ∈ [0,1]) and a negative pole carrying the same triple (T⁻, I⁻, F⁻ ∈ [−1,0]). The positive pole answers "to what extent is this judgement true/indeterminate/false"; the negative pole answers, separately, "to what extent is the opposite of this judgement true/indeterminate/false"; one is never derived from the other. Criterion weights remain crisp, single numbers. If weights are not supplied, the method itself can derive them, which sets it apart from most other TOPSIS extensions in DecisionMind.
Source of the weights. Crisp TOPSIS always takes weights from outside. BN-TOPSIS can generate its own weights, when none are given, using the maximizing-deviation approach: the greater the spread between alternatives on a criterion, the higher that criterion's discriminating power is judged to be, and its weight grows accordingly. This step is skipped whenever weights are supplied externally. A criterion that carries a constant value (the same figure across every alternative) receives a weight of zero under this method and effectively drops out of the analysis.
Distance. In crisp TOPSIS, straight-line (Euclidean) distance sits between two numbers. Here the method squares and sums the difference in each of the six components (T⁺, I⁺, F⁺, T⁻, I⁻, F⁻) separately, then normalises by six times the number of criteria. This distance is broader than IF-TOPSIS's three-component distance (μ, ν, π) and broader still than the three-component distance (T, I, F) used by the single-pole neutrosophic extensions, because both the positive and the negative pole enter at once.
Outcome and defuzzification. In crisp TOPSIS the closeness coefficient is S⁻/(S⁺+S⁻), and the denominator is never zero. BN-TOPSIS instead uses a "revised closeness degree": the ratio of the distance to the ideal, taken against its own smallest value, is subtracted from the ratio of the distance to the anti-ideal, taken against its own largest value. Akram, Shumaiza and Smarandache (2018) proposed this revision to avoid the zero-denominator problem of the classical closeness coefficient; the resulting value can come out negative. In the final step this value is divided by the smallest value obtained, yielding a "deficiency ratio". The method then ranks alternatives in ascending order of this ratio: the lowest ratio is the best alternative. This is the exception to the "highest score wins" rule that governs every other TOPSIS family member in DecisionMind, and the report must state it explicitly.
How to Read the Output
Unlike crisp TOPSIS, the output is read in ascending order: the lowest deficiency ratio marks the alternative closest to the ideal, and the highest ratio (1.000) is the reference alternative. Beyond this, the reading logic is the same: the ratio is neither a percentage nor a probability, it shows only relative standing within this particular alternative set, and it cannot be compared across a different analysis.
Beneath the ratio sit two layers of evidence, positive and negative, and this is where the difference shows up. An alternative can carry both a high T⁺ and a high T⁻ (in absolute terms) at once, meaning both strong positive and strong negative evidence can coexist, and this contradiction is masked within a single ratio. When two alternatives' ratios sit close together, it is worth examining which criterion holds this contradiction.
Thus instead of writing:
"BN-TOPSIS uses both positive and negative evidence, so the result is more reliable"
the report should read:
"The ranking is read in ascending order of deficiency ratio; the alternative with the lowest ratio is closest to the ideal. But this ratio does not show on which criteria the alternative carries both strong positive and strong negative evidence at once; that must be examined separately"
When to Prefer This over the Base Method
Use this extension when the evaluation needs positive and negative effect expressed with separate signs. It is useful, for example, when a supplier's positive contribution and negative risk are being assessed through independent components, and the case for or against "this is a good supplier" is being weighed separately from the case in favour and the case against. If a single truth-indeterminacy-falsity triple is enough on its own, that is, if a separate negative pole is not actually needed, N-TOPSIS suffices, and carrying six components would be unnecessary weight.
Where criteria are genuinely measured, the base method should be kept; this condition applies here as well. Expanding a measured value into a six-component pair adds no information, as the Neutrosophic data-type card also warns. For a fair embedding, every component must come from its own source and cannot be filled in by guesswork. If the table is mixed, DecisionMind asks for a single data type. Where no compromise is acceptable on a criterion, this extension is compensatory too, and does not screen out anything below a threshold.
Mistakes Specific to This Extension
Ignoring the case where the deficiency ratio is undefined. If the smallest revised closeness degree is zero (which the structure allows, or can push very close to zero), dividing by it is undefined; a small correction should then be applied, or the ranking should be based on the raw closeness degree instead. Forcing the deficiency ratio through regardless and reporting it gives a false sense of precision.
Overlooking the limit of the maximizing-deviation method. If every alternative carries the same value on a criterion (a constant criterion), this method drives that criterion's weight to zero and it effectively drops from the analysis; this does not mean the criterion is unimportant, only that it fails to discriminate, and this should be reported separately.
Confusing the distance normalisation factor. The factor that normalises across six components (six times the number of criteria) must not be confused with the factor used in single-pole neutrosophic or intuitionistic fuzzy extensions (two or three times the number of criteria); a different factor produces numbers on a different scale.
Collapsing the bipolar sextuple into a single average too early and scoring it as an ordinary number. Reducing the six components to a single "net score" at the input stage and then running crisp TOPSIS confuses the positive and negative poles; the information that an alternative carries both strong positive and strong negative evidence is lost in that average.
The governing principle is this:
The positive and negative poles must come from separate sources, the deficiency ratio must be read in ascending order, and any case where it is undefined must be reported openly rather than concealed.
Cases
The first case is drawn from the literature. This card uses the decision matrix and criterion weights from Akram, Shumaiza and Smarandache's (2018) own case study on choosing an e-commerce website. The second case is an illustrative construction.
1. E-commerce: Choosing among four platforms (Akram, Shumaiza and Smarandache, 2018, §3.1)
A firm is choosing the e-commerce infrastructure it will sell through, evaluating four platforms (S1, S2, S3, S4) against four benefit criteria: customer satisfaction, comparative price competitiveness, on-time delivery, and digital marketing support. Every platform-criterion cell is a bipolar neutrosophic sextuple (positive T⁺, I⁺, F⁺ and negative T⁻, I⁻, F⁻). Criterion weights were derived from the dataset by the maximizing-deviation method and come out roughly equal across the four criteria (between 0.22 and 0.28).
The method builds the weighted bipolar matrix. It determines the ideal and anti-ideal platform on every criterion: on the positive pole, the ideal takes the highest truth and the lowest indeterminacy and falsity, while the exact opposite holds on the negative pole. It then computes the six-component normalised distances, finds the revised closeness degree, and derives the deficiency ratio.
| Platform | Deficiency ratio | Rank |
|---|---|---|
| S4 | 0.122 | 1 |
| S3 | 0.248 | 2 |
| S2 | 0.653 | 3 |
| S1 | 1.000 | 4 |
The result reads as follows. S4, carrying the lowest deficiency ratio, is the platform closest to the ideal; S1, with the highest ratio (1.000 by definition), is the reference platform. The gap between S3 and S4 (0.248 against 0.122) is markedly smaller than S2's lag behind them.
A hesitation arises here: would the ranking change if the criterion weights had been set not by the maximizing-deviation method but by hand, shifting noticeable weight onto one criterion? In trials where weight was repeatedly moved away from customer satisfaction and onto on-time delivery (the criterion with the lowest weight), S4 stayed first and S3 stayed second. This shift was tried up to a total of 0.20 in weight, and the ranking proved resistant to these weight shifts.
A separate and important note applies here: in the paper's own table (§3.1, Step 7) the authors report IR(S1)=1, IR(S2)=0.52, IR(S3)=0.18, IR(S4)=0.22 and declare S3 the best alternative. When DecisionMind applies the eight steps described in the paper to the same input matrix, it recomputes and produces the different values above (and a different winner, S4). This discrepancy has not been resolved within this session. Whether the difference (the paper's own table, or DecisionMind's recomputation) stems from a rounding or a step-interpretation difference remains open to scientific review and has been separately logged in the approval notes.
In the report: "Platforms were evaluated using the bipolar neutrosophic scores from Akram, Shumaiza and Smarandache's (2018) e-commerce case study; by DecisionMind's computed deficiency ratio, S4 is the platform closest to the ideal. These figures differ from the values reported in the paper's own table; the discrepancy is open to independent review."
Source: Akram, M., Shumaiza, & Smarandache, F. (2018), §3.1 (e-commerce case study, decision matrix and weights). Deficiency ratios were obtained by DecisionMind's engine independently recomputing the eight steps described in the paper; they do not fully match the paper's own table values (see above).
2. Insurance: Choosing among three options for a new life-insurance product
An insurer is designing a new life-insurance product and must choose among three package options. One criterion is the judgement "this package will find demand in the target audience." The marketing team collects positive evidence (survey support, broker opinion) and negative evidence (competitor-product comparison, price-sensitivity complaints) separately for this judgement, and builds a six-component score for each package.
The method weights the three packages' bipolar scores, determines the ideal and anti-ideal package, and computes the deficiency ratio. Suppose the result places, at the lowest ratio and hence first, the package with the strongest positive evidence but also with noticeable negative evidence (price sensitivity).
The company's hesitation: if the price-sensitivity evidence on this package's negative pole turns out stronger than expected once the pilot sale runs, the ratio could rise. In that case the company should either wait for the pilot-sale results or test two packages together in a limited region; deciding on the lowest ratio alone would mean ignoring the evidence sitting on the negative pole.
In the report: "Packages were evaluated on the judgement of finding demand in the target audience, with positive and negative evidence collected separately. The first-ranked package's negative-pole price-sensitivity evidence could change the ranking if it strengthens in the pilot results."
3. What Not to Do
The first error, in the e-commerce example, is collapsing S1's six components into a single average and scoring it as an ordinary number, for instance by subtracting the absolute average of the negative components from the average of the positive components. But the information that S1 carries both marked positive and marked negative evidence is lost in that single figure. The second error is reading the deficiency ratio in descending order and declaring "the highest ratio is best"; in BN-TOPSIS the rule runs the other way, the lowest ratio is best. The third error is ignoring the case where the smallest revised closeness degree comes out very close to zero and computing and reporting the deficiency ratio regardless; if the denominator is near zero the ratio can come out excessively large or meaningless, and this must be flagged separately in the report.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/bn-topsis
Akram, M., Shumaiza, & Smarandache, F. (2018). Decision-Making with Bipolar Neutrosophic TOPSIS and Bipolar Neutrosophic ELECTRE-I. Axioms, 7(2), 33. DOI: 10.3390/axioms7020033
Deli, I., Ali, M., & Smarandache, F. (2015). Bipolar neutrosophic sets and their application based on multi-criteria decision making problems. 2015 International Conference on Advanced Mechatronic Systems (ICAMechS), 249–254. DOI: 10.1109/ICAMechS.2015.7287068
Smarandache, F. (1998). Neutrosophy: Neutrosophic Probability, Set, and Logic. American Research Press, Rehoboth. (no DOI)
Hwang, C. L., & Yoon, K. (1981). Multiple Attribute Decision Making: Methods and Applications: A State-of-the-Art Survey. Lecture Notes in Economics and Mathematical Systems, Vol. 186. Springer-Verlag. DOI: 10.1007/978-3-642-48318-9