Extension card · Fuzzy
Fuzzy ELECTRE II (Govindan, Grigore & Kannan, 2010)
This is the ELECTRE II form used when performance scores are given verbally or as triangular fuzzy numbers. But this fuzziness is reduced to a single number right at the outset, and everything that follows runs exactly as in crisp ELECTRE II; the output remains a full ranking.
Base method
ELECTRE →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Fuzzy →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
One thing changes in the input; everything else, unlike Fuzzy ELECTRE I, stays identical to crisp ELECTRE II.
Cells. Decision-makers score performance verbally or approximately; these scores are converted into triangular fuzzy numbers (lowest, most likely, highest). In crisp ELECTRE II every cell is a single number; here it is three. But these three numbers are not carried through the whole calculation.
Where defuzzification happens: here, at the very start. This is where the method departs most from the family's other fuzzy members, particularly Fuzzy ELECTRE I. Fuzzy ELECTRE I carries the fuzziness through to the final comparison. What DecisionMind fixes in this classical Fuzzy ELECTRE II is exactly the opposite: the triangular number is reduced to a single crisp number immediately after the input, in one step, by the centre of gravity ((l+m+u)/3); if the criterion weights are also fuzzy, they are defuzzified the same way. After this step there is a single crisp decision matrix. None of the remaining seven steps, that is vector normalisation, weighting, direction-sensitive concordance and discordance, Roy-Bertier's five-threshold strong/weak outranking, cycle removal, and two-way distillation, sees a fuzzy number again. All of them are identical to the steps described on the crisp ELECTRE II card.
Scale equalisation and concordance/discordance. Crisp ELECTRE II's vector normalisation and weighting are applied on the defuzzified matrix. Direction (benefit/cost) enters only once, when the concordance and discordance sets are built, exactly as on the crisp ELECTRE II card. The concordance and discordance indices are crisp numbers from start to finish; there is no fuzzy intermediate step.
Result and defuzzification. The result is not a single closeness score but a partial order built, as in crisp ELECTRE II, by two-way (descending and ascending) distillation from the strong/weak outranking graphs; incomparable pairs remain possible here too. Because defuzzification already finished in a single step at the outset, the result itself requires no further defuzzification.
How to Read the Output
What stays the same as the base method: the output is a position, not a score; strict preference, equality and incomparability are three separate relations.
What differs: this ranking is built after the verbal scores have been reduced early to a single number. The fuzziness is never carried into the ranking itself at any point. So how robust a position is in the final ranking should be read not from which term the verbal score was given in, but from ELECTRE II's own threshold sensitivity, that is, the concordance thresholds and the discordance ceiling. Two routes, a verbal score converted to a triangle and then defuzzified early before crisp ELECTRE II runs, versus a crisp score fed directly into crisp ELECTRE II, give bit-for-bit identical results once they reach the same input value. The only difference lies in where the input came from: a verbal judgement or a direct measurement.
Thus instead of writing:
"Fuzzy ELECTRE II is more reliable because it carries the uncertainty in the verbal scores through to the final ranking"
the report should read:
"The verbal scores were converted into triangular fuzzy numbers and reduced to a single number right at the start; the robustness of the final ranking should be checked against ELECTRE II's own concordance thresholds and discordance ceiling, not against this number"
When to Prefer This over the Base Method
Use it when the performance judgement is verbal or approximate, and converting this judgement into a triangle with a scale declared in advance, then feeding it into a single crisp ELECTRE II run, is sufficient. Opening a measured performance into a triangle manufactures uncertainty here too; a measured cell is embedded by writing all three components of the triangle equal (l=m=u). In this case early defuzzification changes nothing at all.
If the aim is to carry the uncertainty through to the final ranking, that is, to distinguish whether an alternative's order is sensitive to the verbal score itself rather than to early defuzzification, or to the ELECTRE II thresholds, this classical Fuzzy ELECTRE II form is not sufficient; Fuzzy ELECTRE I meets this need, with its core-set output. Crisp ELECTRE II's exit condition, that a full ranking and non-compensatory logic are wanted while graded pseudo-criterion thresholds are not needed, applies here exactly as it does there.
Mistakes Specific to This Extension
Treating early defuzzification as a shortcoming and trying to carry the fuzziness through to the end. This changes the method itself; what DecisionMind fixes here is precisely this design. The triangular number exists only to collect the input; the calculation is crisp ELECTRE II.
Applying the criterion direction (benefit/cost) both at the normalisation step and when building the concordance set. Direction enters only once, when the concordance and discordance sets are built; applying it twice, reversing once at normalisation and again at the concordance set, cancels the direction out or reverses the result.
Choosing the concordance thresholds (s1, s2) equal to or very close to one another. This mistake in crisp ELECTRE II applies here just the same; the distinction between "strong" and "weak" outranking loses its meaning with fuzzy input too.
Defuzzifying first and then skipping normalisation. If the input has already been collected as a triangle, skipping the defuzzification step and feeding a raw (l, m, u) component, say only the most likely value, directly into crisp ELECTRE II bypasses the method's own defuzzification rule, the centre of gravity, and can produce a different result.
The governing principle is this:
In Fuzzy ELECTRE II fuzziness is only a way of collecting the input; DecisionMind reduces it to a single number right at the start and runs everything else as crisp ELECTRE II. The robustness of the ranking should be read against ELECTRE II's own thresholds, not against the verbal score.
Cases
The first case is literature-based: Govindan, Grigore and Kannan's (2010) example of selecting a 3rd-party reverse logistics provider; the input table (Table II) is given already defuzzified and weighted. The second case is fictional.
1. Environment/Logistics: Ranking fifteen reverse logistics providers for battery recycling (Govindan, Grigore & Kannan, 2010)
A firm is evaluating fifteen providers (A1-A15) who will take on the reverse logistics of used batteries, across seven criteria: four "more is better" criteria such as cost-effectiveness and technical capacity (C1, C2, C5, C7), and three "less is better" criteria such as delivery time and service-quality risk (C3, C4, C6). The raw scores were originally collected as verbal/triangular fuzzy numbers (source data: Kannan, Pokharel & Sasikumar, 2009), then defuzzified by the centre of gravity and multiplied by the weights; the table below is this defuzzified, weighted form (the paper's Table II).
| Provider | C1 | C2 | C3 | C4 | C5 | C6 | C7 |
|---|---|---|---|---|---|---|---|
| A1 | 0.0211 | 0.0537 | 0.0474 | 0.0505 | 0.0047 | 0.0216 | 0.0494 |
| A2 | 0.0012 | 0.0013 | 0.0474 | 0.0361 | 0.0357 | 0.0240 | 0.0082 |
| A3 | 0.0211 | 0.0537 | 0.0474 | 0.0084 | 0.0283 | 0.0122 | 0.0494 |
| A4 | 0.0493 | 0.0384 | 0.0079 | 0.0709 | 0.0357 | 0.0240 | 0.0082 |
| A5 | 0.0693 | 0.0384 | 0.0203 | 0.0505 | 0.0357 | 0.0240 | 0.0082 |
| A6 | 0.0082 | 0.0090 | 0.0474 | 0.0084 | 0.0283 | 0.0004 | 0.0212 |
| A7 | 0.0693 | 0.0384 | 0.0203 | 0.0012 | 0.0398 | 0.0122 | 0.0082 |
| A8 | 0.0352 | 0.0230 | 0.0338 | 0.0505 | 0.0357 | 0.0240 | 0.0494 |
| A9 | 0.0493 | 0.0537 | 0.0666 | 0.0361 | 0.0047 | 0.0122 | 0.0353 |
| A10 | 0.0352 | 0.0384 | 0.0474 | 0.0709 | 0.0202 | 0.0122 | 0.0623 |
| A11 | 0.0493 | 0.0013 | 0.0666 | 0.0216 | 0.0283 | 0.0171 | 0.0623 |
| A12 | 0.0493 | 0.0384 | 0.0474 | 0.0637 | 0.0121 | 0.0216 | 0.0494 |
| A13 | 0.0082 | 0.0090 | 0.0474 | 0.0084 | 0.0283 | 0.0171 | 0.0494 |
| A14 | 0.0693 | 0.0537 | 0.0338 | 0.0505 | 0.0283 | 0.0216 | 0.0494 |
| A15 | 0.0352 | 0.0537 | 0.0338 | 0.0361 | 0.0283 | 0.0029 | 0.0353 |
| Direction | more is better | more is better | less is better | less is better | more is better | less is better | more is better |
| Weight | 0.17 | 0.15 | 0.17 | 0.17 | 0.11 | 0.07 | 0.15 |
The method normalises these values directly, since they are already defuzzified, builds the direction-sensitive concordance and discordance sets, applies Roy-Bertier's five-threshold strong/weak outranking, and produces the final ranking through two-way (descending, ascending) distillation.
| Rank group | Providers |
|---|---|
| 1 | A7, A14, A15 |
| 2 | A3, A4, A5, A8, A9, A11 |
| 3 | A12 |
| 4 | A1, A2, A6, A10, A13 |
The result reads as follows. A7, A14 and A15 emerge tied in the top group. All three strike a stronger balance between low cost and high capacity than the others. A2, by contrast, sits alone in the bottom group, last by a clear margin because of its low performance.
The firm may hesitate here. In an independent check by this card's author, had the heaviest criterion, C1 (cost-effectiveness, weight 0.17), and the lightest criterion, C6 (weight 0.07), swapped weights, A14, which appears in the top group, would drop to fifth place. A15 and A3 would move ahead to form the new top three. In other words, the composition of the top group depends directly on the relative importance of the heaviest and lightest criteria. Where these weights come from, expert judgement or an objective method, should be stated in the report.
In the report: "With the weights adopted, A7, A14 and A15 are tied in the top group and A2 sits at the bottom; the composition of the top group is sensitive to the relative weight of the heaviest criterion (cost-effectiveness) and the lightest criterion (C6). When these two swap places, A14 drops out of the top group."
Source: Govindan, Grigore and Kannan (2010), IEEE CIE40 proceedings, pp. 1-5, Table II (input) and Table VI (final ranking). The raw verbal/triangular scores come from Kannan, Pokharel and Sasikumar's (2009) dataset (Tables 10-13); this card does not reproduce that raw table. The weight-swap sensitivity was calculated independently by this card's author, running DecisionMind's Fuzzy ELECTRE II engine on this case's own input; the baseline result the engine produces in sequence (A14, A7, A15, ...) matches the paper's Table VI exactly.
2. Media: A full ranking of a broadcaster's content licensing offers
A digital broadcasting platform will rank the licensing offers of four content providers. Criteria: licence fee (less is better), breadth of the content library, audience-fit, technical delivery quality (all three "more is better"). The expert panel scores each offer on each criterion with verbal terms such as "weak/medium/good/very good"; these scores are converted into triangular fuzzy numbers and immediately defuzzified by the centre of gravity.
The method normalises the defuzzified matrix, weights it, builds the direction-sensitive concordance and discordance sets, and produces the ranking through two-way distillation. Suppose the result places the offer with the broadest library first, the offer with the lowest fee second, and leaves the third and fourth offers incomparable.
The platform may hesitate here. The "breadth of content library" score was contested within the panel, between "good" and "very good". Had this term been pulled down one grade, the defuzzified value would fall, and the first and second offers could swap places. This is a consequence of early defuzzification: the choice of verbal term is fixed to a single number at the very start of the calculation, and the more contested that number is, the more fragile the final ranking becomes.
In the report: "The offer with the broadest content library has come first; because this criterion's verbal score, whether 'good' or 'very good', was contested within the panel, it directly affects the defuzzified value and hence the first-second ranking."
3. What Not to Do
The first mistake, in the reverse-logistics table, is converting the verbal scores into triangles, then skipping defuzzification and feeding only the most likely (m) component directly into crisp ELECTRE II. This disregards the method's own defuzzification rule, the centre of gravity, and produces a different baseline matrix. The second mistake is reversing the criterion direction at the normalisation step and reversing it a second time when building the concordance set; direction should be applied only once. The third mistake is assuming the name "fuzzy" adds robustness to the calculation by itself and reporting the final ranking without ever testing its sensitivity to the verbal score. The ranking's robustness should be tested against ELECTRE II's own thresholds (s1, s2, the discordance ceiling) and the weights.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/fuzzy-electre-ii
Govindan, K., Grigore, M. C., & Kannan, D. (2010). Ranking of third party logistics provider using fuzzy Electre II. Proceedings of the 40th International Conference on Computers & Industrial Engineering (CIE40), 1–5. DOI: 10.1109/iccie.2010.5668366
Roy, B., & Bertier, P. (1973). La méthode ELECTRE II: une application au media-planning. In Operational Research '72: Proceedings of the Sixth IFORS International Conference on Operational Research (pp. 291–302). North-Holland. (no DOI)
Roy, B. (1991). The outranking approach and the foundations of ELECTRE methods. Theory and Decision, 31(1), 49–73. DOI: 10.1007/BF00134132
Zadeh, L. A. (1965). Fuzzy sets. Information and Control, 8(3), 338–353. DOI: 10.1016/S0019-9958(65)90241-X
Kannan, G., Pokharel, S., & Sasi Kumar, P. (2009). A hybrid approach using ISM and fuzzy TOPSIS for the selection of reverse logistics provider. Resources, Conservation and Recycling, 54(1), 28–36. DOI: 10.1016/j.resconrec.2009.06.004