Extension card · Hesitant
Hesitant MARCOS (Li, Geng and Yuan, 2023)
This is the form of MARCOS for situations where several plausible membership degrees on a criterion are held together. It reduces the sets to a score first, then ranks them by comparing them against the ideal and anti-ideal references.
Base method
MARCOS →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Hesitant →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Three things change. The decision logic stays the same.
Cells. In crisp MARCOS every cell is a single number. Here every cell is a set that holds several plausible values for the same criterion together. When there is more than one expert, DecisionMind first merges the sets with the experts' weights. With a single expert, this step leaves the sets unchanged. Criterion weights are supplied fully from outside; HF-MARCOS does not generate weights.
Scale equalisation. Crisp MARCOS ratios every cell against the criterion's ideal value. In the hesitant sets there is one further step before this ratioing: every set is reduced to a single score by taking the mean of the values in the set. This is a design similar to HF-COPRAS's, but applied even earlier. In HF-MARCOS the score is taken as soon as grouping finishes, before the ideal and anti-ideal are even chosen. DecisionMind can produce this score according to a rule the user selects: the default rule is the mean, but taking the set's most optimistic value or its most pessimistic value is also possible.
Distance, score and combination. Once the scores are obtained, the calculation is crisp MARCOS itself. The ideal and anti-ideal rows are built from the best and worst score observed on every criterion. Every alternative's score is ratioed against these two references, multiplied by the weights and summed, giving two utility ratios. These two ratios are combined to obtain the final utility degree.
Result and defuzzification. The output is a final utility degree, just as in crisp MARCOS. The sets fall to a score, that is, a single number, at a very early step in the calculation; defuzzification is already finished before the ideal and anti-ideal references are even built. This is why the choice of scoring rule directly affects the result.
DecisionMind fixes the scoring rule as the mean in classical HF-MARCOS; the user can change this.
How to Read the Output
The final utility degree is read exactly as in crisp MARCOS. It compares the alternatives within this set against one another using the ideal and anti-ideal references. What differs is this: depending on whether the scoring rule takes the set's mean or an extreme value, the same data can produce a different ranking. This is a choice that does not exist in crisp MARCOS, and it must be stated in the report.
Thus instead of writing:
"HF-MARCOS found the best supplier"
the report should read:
"With these weights, this scoring rule and this set of alternatives, this is the alternative with the most balanced utility ratio against the ideal and anti-ideal references"
When to Prefer This over the Base Method
This extension is suitable when there is more than one plausible and defensible degree for the same criterion-alternative pair. The distinction on the data-type card applies here too: if there is a single measured value, a single number is written into the cell, no set is built. DecisionMind asks for the table to hold a single data type. Base MARCOS's risk of unstable references with a small alternative set applies here as well; on top of that comes the choice of scoring rule.
Mistakes Specific to This Extension
Changing the scoring rule without stating it. Taking the most optimistic or most pessimistic value instead of the mean can produce a different ranking from the same data. As you will see in Case 1, this change can even reverse the ranking.
Leaving a set empty. Every cell must hold at least one value; an empty set cannot be scored.
Defuzzifying before merging the sets. When there is more than one expert, the sets must be merged first and only then scored. Proceeding in the reverse order loses the information about the hesitation between experts.
The "more sophisticated" fallacy. Building a set adds no information when there is no genuine source supporting several values.
The governing principle is this:
Sets fall to a score at a very early step, before the ideal and anti-ideal references are even built. Which scoring rule was used must be stated explicitly in the report, because this choice can change the ranking.
Cases
The first case is DecisionMind's validation example. It is a small table with two alternatives and two criteria, built so that it can be traced by hand. The second case is an illustrative fiction.
1. Illustrative example: Two alternatives, two criteria (DecisionMind validation example)
This example is not drawn from the literature. It is a small table built to make the steps of the HF-MARCOS engine traceable by hand. Two alternatives are evaluated on two criteria. The first criterion is "higher is better," the second "lower is better." There is a single expert's evaluation, so the sets are taken directly as input.
| Alternative | Criterion 1 (higher is better) | Criterion 2 (lower is better) |
|---|---|---|
| A1 | {0.5; 0.7} | {0.6} |
| A2 | {0.4} | {0.3; 0.5} |
| Weight | 0.6 | 0.4 |
The method first takes the mean of every set and converts it into a score: for A1, 0.6 on criterion 1 and 0.6 on criterion 2; for A2, 0.4 on criterion 1 and 0.4 on criterion 2. It then builds the ideal and anti-ideal rows from these scores, ratios them, multiplies by the weights, and combines the two utility ratios to find the final utility degree.
| Alternative | Final utility degree | Rank |
|---|---|---|
| A1 | 0.684 | 1 |
| A2 | 0.632 | 2 |
The result reads as follows. A1 is exactly the ideal itself on the first criterion (0.6, because this is the highest score between the two alternatives). On the second criterion, A1's score (0.6) sits closer to the anti-ideal, because this criterion is "lower is better" and A2's score (0.4) is lower. Because the first criterion's weight (0.6) is higher than the second's, A1 comes out ahead.
The hesitation here is this. What happens if the scoring rule takes the set's most pessimistic value (its smallest element) instead of the mean? A1's score on criterion 1 becomes 0.5, while its criterion 2 score stays unchanged at 0.6; A2's criterion 1 score stays at 0.4, while its criterion 2 score falls to 0.3. In this case the ranking reverses: A2 comes first at 0.690, and A1 second at 0.627. The choice of scoring rule directly changes the ranking in this small example.
In the report: "With the mean scoring rule, A1 has the highest final utility degree (0.684). When the most pessimistic scoring rule is used, the ranking reverses; the scoring rule used must therefore be stated in the report."
Source: DecisionMind's HF-MARCOS manifest, validation example. The steps follow the definition of Li, Geng and Yuan (2023). The final utility degrees and the scoring-rule sensitivity were independently recomputed by this card's author with the same algorithm.
2. Fire services: Selecting a supplier for a new fire-engine fleet
A metropolitan fire service will select one of three supplier bids for a new fire-engine fleet. There are four criteria: unit vehicle cost, water-pump capacity, response readiness time and maintenance/spare-parts availability score. Cost and readiness time are "lower is better." The service knows each supplier's performance from field reports on reference vehicles in different provincial fire brigades. Every supplier-criterion pair is therefore given not a single score but a set that varies by province. The weights come from the service's technical board.
The method first reduces the sets to scores, builds the ideal and anti-ideal rows, and ratios and combines them with the weights. Suppose the supplier with the highest pump capacity is also the most expensive. It still comes out first, because the weight on pump capacity is higher than on cost.
The service's hesitation is this. The breadth of the readiness-time set shows that this supplier's vehicles perform very variably from province to province. If the most pessimistic value is taken instead of the mean as the scoring rule, the score of the supplier with the most variable readiness time worsens, and the ranking can change. The service should bear this risk in mind and state in the report why it chose the scoring rule it used.
In the report: "With the high weight given to pump capacity, the supplier with the highest capacity reaches the highest final utility degree. The breadth of the readiness-time set reflects variability by province, and this supplier's ranking may change depending on the choice of scoring rule."
3. What Not to Do
In the illustrative example, saying "the default was used" without stating the scoring rule is wrong. Because the ranking reverses between the mean and the most pessimistic rule, the rule used must be written into the report. The second mistake is, with more than one expert, scoring each expert's set separately before merging the sets, and then averaging; this skips DecisionMind's grouping step and can give a different result. The third mistake is reading A1's final utility degree of 0.684 as "68 per cent suitable." This value only compares these two alternatives on this set's own ideal-anti-ideal axis.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/hf-marcos
Li, G., Geng, X., & Yuan, Y. (2023). The supplier performance evaluation of sports event service under the COVID-19 outbreak: A novel hesitant fuzzy MARCOS method. Journal of Intelligent & Fuzzy Systems, 45(3), 3965–3984. DOI: 10.3233/JIFS-230601
Stević, Ž., Pamučar, D., Puška, A., & Chatterjee, P. (2020). Sustainable supplier selection in healthcare industries using a new MCDM method: Measurement of Alternatives and Ranking according to Compromise Solution (MARCOS). Computers & Industrial Engineering, 140, 106231. DOI: 10.1016/j.cie.2019.106231
Torra, V. (2010). Hesitant fuzzy sets. International Journal of Intelligent Systems, 25(6), 529–539. DOI: 10.1002/int.20418
Xia, M., & Xu, Z. (2011). Hesitant fuzzy information aggregation in decision making. International Journal of Approximate Reasoning, 52(3), 395–407. DOI: 10.1016/j.ijar.2010.09.002