Extension card · Hesitant
Hesitant fuzzy linguistic AHP (Yavuz, Öztayşi, Çevik Onar and Kahraman, 2015)
Hesitant fuzzy linguistic AHP is the form of AHP for situations where criteria are compared pairwise and alternatives are scored on a seven-term verbal scale. Unlike crisp AHP, it does not generate weights alone; within the same exercise it also ranks the alternatives.
Base method
AHP →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Hesitant →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Five things change; the idea of weighting criteria through pairwise comparison is preserved.
Scope. Crisp AHP only weights criteria; it does not rank alternatives. This extension does both jobs at once. It first compares criteria two at a time, exactly as crisp AHP does, and extracts their weights. It then scores the alternatives against each criterion directly, on a seven-term scale rather than through pairwise comparison, and combines these scores with the weights to produce a ranking.
Cells. Every cell of the criterion comparison matrix is a term interval drawn from a seven-term linguistic scale (s0 to s6); an envelope such as "s4 to s5" represents a case where the decision-maker cannot settle on a single term. This differs from the numerical degree sets on the hesitant data-type card: here there is not more than one number, but an adjoining interval of terms on a fixed verbal scale. The alternatives' scores against each criterion are given on the same seven-term scale, in the same envelope form, but this is a direct score, not a comparison.
Scale conversion. Every term index (0 to 6) is divided by 6 to bring it between 0 and 1. This places both the criterion comparisons and the alternative scores on the same [0,1] footing.
Weight derivation (stays an interval). Crisp AHP solves an eigenvector, and fuzzy AHP descends to a single defuzzified weight. Here, the weight never descends to a single number. Every criterion's row sum is an interval (a lower and an upper end); this interval is turned into an INTERVAL weight by dividing it against the opposite end's total. The lower and upper ends are divided by the upper total and the lower total respectively, so the weight remains a two-ended band rather than a single number summing to 1.
Alternative scoring and ranking. The alternatives' scores are likewise converted to intervals and combined with the interval weights to give each alternative an interval score. The ranking is not produced by sorting these interval scores directly from largest to smallest, but by a preference-degree function that measures how far two intervals overlap; this function compares every pair of alternatives and gives a degree of superiority between 0 and 1, and the ranking follows from the sum of these degrees.
For this classical form, DecisionMind fixes the seven-term scale (g = 6), single-expert comparison, and the carrying of the interval weight through every stage without defuzzification. The method works only with benefit-direction criteria; if a cost criterion is supplied without first being converted, the engine stops.
How to Read the Output
The result is a ranking, but the score beneath it is not a crisp number, it is an interval. The preference degree shows how far one alternative outranks another, between 0 and 1: close to 1 means the superiority is decisive, close to 0.5 means the two alternatives' intervals overlap substantially. Criterion weights are also intervals and should not be presented as a single percentage; say "C1's weight lies between 0.54 and 0.73," not "C1's weight is 0.60."
Thus instead of writing:
"A1's preference score is higher than A2's, so A1 is definitively better"
the report should read:
"A1's interval score partly overlaps A2's; the preference degree (0.59) puts A1 ahead, but this superiority can reverse if a single term changes in either the alternative scores or the criterion weight"
When to Prefer This over the Base Method
This extension is appropriate when the decision needs to handle both the relative importance of the criteria and how the alternatives score against them, in the same exercise, with verbal judgement. Crisp AHP only generates weights; ranking the alternatives must then be handed to a separate method such as TOPSIS or VIKOR. This extension brings both under one roof, and lets the decision-maker stay within a term interval such as "s4 to s5."
Where a criterion is already measured (a past budget share, say), forcing it onto the seven-term scale manufactures uncertainty rather than modelling it. Crisp AHP's exit condition applies here too: the method works comfortably with two to twelve criteria. Where a criterion is cost-direction, this classical form does not accept it; the criterion must be converted to the benefit direction before it is supplied.
Mistakes Specific to This Extension
Presenting an interval weight as though it were a single crisp number. The weight is an interval; saying "C1's weight is 0.60" picks a single point from the interval and hides the rest.
Confusing the criterion comparison matrix with the alternative scoring matrix. The n×n matrix compares only the criteria; the alternatives' scores are a separate, directly supplied input. While criteria are compared two at a time, alternatives are not compared, they are scored.
Supplying a cost criterion without converting it. This classical form works only with benefit-direction criteria; the engine rejects a cost criterion rather than guessing and reversing its direction.
Presenting a single-expert result as though it were a group decision. This form has a single decision-maker; more than one expert's opinion must be handled separately, through a justified aggregation step.
The governing principle is this:
In hesitant fuzzy linguistic AHP, both the criterion weight and the alternative score remain intervals. The ranking follows from a preference degree that measures how far these intervals overlap; this degree is not a single, definitive claim of superiority.
Cases
The first case is DecisionMind's validation example: it has been built with two criteria and two alternatives so that it can be traced by hand, and it is not taken from a book or paper. The second case is an illustrative construction.
1. Illustrative example: Comparing two alternatives on two criteria (DecisionMind validation example)
Two criteria (C1, C2) are compared on the seven-term scale: C1 is judged to be "s4 to s5" relative to C2 (from slightly more important to much more important). Two alternatives (A1, A2) are scored directly against each criterion: A1 is "s5" on C1 and "s3" on C2; A2 is "s3" on C1 and "s4" on C2.
| Comparison / Score | C1 | C2 |
|---|---|---|
| C1 (itself) | s3 | s4-s5 |
| C2 (itself) | s1-s2 | s3 |
| A1 | s5 | s3 |
| A2 | s3 | s4 |
The method converts the criterion comparison to the [0,1] interval and extracts an interval weight from the row sums: C1's weight is [0.538; 0.727], C2's weight is [0.308; 0.455]. It converts the alternative scores to intervals on the same scale, combines them with these weights, and ranks them by preference degree.
| Alternative | Preference score | Rank |
|---|---|---|
| A1 | 0.592 | 1 |
| A2 | 0.408 | 2 |
The result reads as follows. A1 scores "s5" (very good) on C1, the heavier criterion; A2's slight edge on C2 ("s4" against "s3") is not enough to close A1's advantage, given that C2 carries the lower weight.
The decision-maker's hesitation is this: what would happen if A2's C2 score rose by one term, from "s4" to "s5"? Verified independently by a Python calculation, the preference scores in that case become 0.455 for A1 and 0.545 for A2, and the order reverses completely: A2 takes first place. A difference of a single term, even on the more lightly weighted criterion, can change the ranking.
In the report: "A1 comes out ahead thanks to its advantage on the heavier criterion (C1, weight interval 0.54-0.73), with a preference score of 0.59. If A2's score on the lighter criterion (C2) rises by one term, the order reverses completely; the accuracy of A2's C2 score should therefore be separately confirmed."
Source: DecisionMind's validation example for the Hesitant Fuzzy Linguistic AHP engine; a small table with two criteria and two alternatives, not taken from the alternative-fuel-vehicle application in Yavuz et al.'s (2015) paper. The preference scores and the sensitivity scenario were calculated independently by this card's author using the same engine.
2. Cargo: Choosing a new delivery-vehicle model
A cargo company will choose which of three delivery-vehicle models to add to its fleet. Two criteria have been set: fuel efficiency and load capacity. The fleet manager regards fuel efficiency as "s4 to s5" more important than capacity. The three models are scored directly against each criterion: the first model is "s5" on fuel and "s3" on capacity; the second is "s3" on fuel and "s5" on capacity; the third is "s4" on both.
The method extracts the criterion weights as intervals (fuel efficiency [0.538; 0.727], capacity [0.308; 0.455]), combines the alternative scores, and ranks them by preference degree: the first model comes out at 0.640, the third at 0.501, and the second at 0.359 in third place.
The manager's hesitation is this: what happens if the importance given to fuel efficiency is softened, for example taking "s2-s3" instead of "s4-s5" (only slightly more important than capacity)? Verified independently by a Python calculation, the weights in that case become fuel [0.385; 0.545] and capacity [0.462; 0.636], and the preference scores become 0.547 for the second model, 0.500 for the third, and 0.453 for the first. The order reverses from top to bottom: the second model rises to first place, and the first model falls to last.
In the report: "When fuel efficiency is given markedly higher importance than capacity, the first model comes out ahead (0.640). If the importance gap between these two criteria is softened, the order reverses from top to bottom; the decision on the relative importance of the criteria should therefore be separately justified by fleet management."
3. What Not to Do
In the cargo example, fixing the "s4-s5" comparison between fuel efficiency and capacity on the manager's first impression alone is wrong. If the models' field-tested efficiency difference is never asked about, this comparison alone can reverse the ranking. The second error is reducing an interval weight ("fuel efficiency's weight is 0.54-0.73") to a single number, for example its mean ("0.63"), and reporting that; this hides the uncertainty the method carries. The third error is interpreting the second model's high score on C2 (capacity) as though it fully offset its low score on C1 (fuel); because of the weight difference, this compensation is not complete.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/hfl-ahp
Yavuz, M., Öztayşi, B., Çevik Onar, S., & Kahraman, C. (2015). Multi-criteria evaluation of alternative-fuel vehicles via a hierarchical hesitant fuzzy linguistic model. Expert Systems with Applications, 42(5), 2835–2848. DOI: 10.1016/j.eswa.2014.11.010
Saaty, T. L. (1980). The Analytic Hierarchy Process: Planning, Priority Setting, Resource Allocation. McGraw-Hill. ISBN: 978-0070543713. (no DOI)
Rodríguez, R. M., Martínez, L., & Herrera, F. (2012). Hesitant fuzzy linguistic term sets for decision making. IEEE Transactions on Fuzzy Systems, 20(1), 109–119. DOI: 10.1109/TFUZZ.2011.2170076
Sengupta, A., & Pal, T. K. (2000). On comparing interval numbers. European Journal of Operational Research, 127(1), 28–43. DOI: 10.1016/S0377-2217(99)00319-7
Torra, V. (2010). Hesitant fuzzy sets. International Journal of Intelligent Systems, 25(6), 529–539. DOI: 10.1002/int.20418