Extension card · Fuzzy
Interval-valued intuitionistic fuzzy TODIM (Mishra et al., 2020)
The form of TODIM for situations where a judgement's own degree of support and degree of rejection are given not as single numbers but as intervals. It carries the loss-aversion logic through a divergence measure between these interval pairs and a score comparison.
Base method
TODIM →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Fuzzy →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Four things change; the logic of magnifying the loss side does not.
Cells. In crisp TODIM every cell is a single number. Here every cell consists of four numbers: the lower and upper bound of the degree of support, and the lower and upper bound of the degree of rejection. The sum of the upper support and the upper rejection cannot exceed 1. Weights are given from outside as crisp numbers and need not sum to 1 in this extension; the method uses only their ratio to one another. DecisionMind does not support group decisions in this extension.
Scale equalisation. In crisp TODIM, cost criteria are turned towards the benefit direction by ratioing them column-wise. There is no separate normalisation step in this extension; cells enter the comparison as raw support-rejection intervals. The cost-benefit distinction is instead achieved during the score comparison below, by reversing the sign of the score.
Divergence and score. In crisp TODIM, the difference between two values is a direct subtraction. Here the two steps split apart. The score is found by subtracting the sum of the rejection bounds from the sum of the support bounds and dividing by two; this determines which alternative wins on that criterion. The magnitude of the divergence is instead computed with a divergence measure proposed by Mishra and colleagues (2020). This measure sums, in a symmetric way, the information gap between two alternatives across each of the four components (lower support, upper support, lower rejection, upper rejection). In crisp TODIM, the difference gives both magnitude and direction in a single step; here, magnitude comes from this divergence measure and direction comes from the score comparison.
Result. The global value is again a single number normalised between 0 and 1; the uncertainty in the support-rejection interval enters the divergence calculation but is resolved into a crisp result, and the number does not remain interval-valued.
DecisionMind fixes, in this extension, the score function and Mishra's (2020) divergence measure. The loss-aversion coefficient θ defaults to 1 and can be changed by the user. The reference criterion is automatic, always the most heavily weighted criterion, and cannot be chosen by the user.
How to Read the Output
The global value is read as in crisp TODIM: the lowest total advantage takes 0, the highest takes 1; it is not an absolute "good/bad" measure.
The difference is this. The winner-loser direction comes from the score difference, and its magnitude comes from the divergence measure. Because this divergence measure evaluates all four components together, two cells with the same score but a different interval width can produce a different divergence, and therefore a different contribution. The report should therefore state not only the global value but also which criterion has the wider intervals.
Thus instead of writing:
"According to interval-valued intuitionistic fuzzy TODIM, P4 is the best alternative"
the report should read:
"The support-rejection intervals were compared with Mishra's (2020) divergence measure, and the gain-loss direction was set by the score difference; P4 has the highest global value, and this ranking is not affected by the choice of θ"
When to Prefer This over the Base Method
This extension is appropriate when only an interval is known for a judgement's degree of support and degree of rejection, that is, when an expert says "support is not exactly 0.6, but somewhere between 0.5 and 0.7." It is equally appropriate when the decision-maker's intuition that losses weigh more heavily than gains fits the nature of the decision.
If support and rejection are each given as a single number (interval width zero), this extra width contributes nothing, and intuitionistic fuzzy TODIM (IF-TODIM) suffices. If the criteria are measured, stay with crisp TODIM. TODIM's exit condition applies exactly as it does there: if no compromise is acceptable on one criterion, screening should be applied first; if the loss-aversion assumption does not fit, a symmetrically compensatory method such as interval-valued intuitionistic fuzzy TOPSIS should be preferred instead.
Mistakes Specific to This Extension
Constraint violation. In every interval the lower bound must be less than or equal to the upper bound, and the sum of the upper support and the upper rejection must not exceed 1.
Reporting the reference criterion as user-selectable. In crisp TODIM the reference criterion can be changed; in this extension it is automatic and is always the most heavily weighted criterion.
Assuming the weights must sum to 1. This extension uses only the weights' ratio to one another; a set of weights that does not sum to 1 is also a valid input.
Confusing this card with IVIF-TODIM. Both use the same four-number cell format (the support-rejection interval), but IV-TODIM compares cells directly with a divergence measure without normalising them first, whereas IVIF-TODIM first applies Xu-Yager vector normalisation and makes the comparison with a normalised Hamming distance. The two engines follow different steps and produce different numbers; using one in place of the other changes the result.
The governing principle is this:
In interval-valued intuitionistic fuzzy TODIM, the winner-loser direction comes from the support-rejection score difference, and the magnitude comes from Mishra's (2020) divergence measure. This measure does not normalise the cells beforehand.
Cases
The first case is a genuine literature case. It is the insurance-company service-quality assessment example from Mishra, Rani, Pardasani, Mardani, Stević and Pamučar's (2020) paper; the figures are taken from the paper's own table (the combined opinion of three assessors). The second case is an illustrative construction.
1. Insurance: Ranking four insurance companies by service quality (Mishra et al., 2020)
A consumer association will compare the service quality of four motor-insurance companies (P1-P4). Six criteria (Q1-Q6) are used, all "higher is better"; the opinions of three assessors have been pre-combined and recorded as support-rejection intervals. The relative importance of the criteria is, in order, 0.7617; 0.7545; 0.7657; 1.00 (reference); 0.8435; 0.9898.
| Company | Q1 | Q2 | Q3 |
|---|---|---|---|
| P1 | support [0.302;0.417] / rejection [0.411;0.473] | support [0.220;0.311] / rejection [0.523;0.554] | support [0.494;0.589] / rejection [0.199;0.262] |
| P2 | support [0.743;0.849] / rejection [0.056;0.139] | support [0.735;0.810] / rejection [0.071;0.133] | support [0.660;0.774] / rejection [0.071;0.154] |
| P3 | support [0.368;0.472] / rejection [0.354;0.429] | support [0.678;0.779] / rejection [0.084;0.144] | support [0.599;0.729] / rejection [0.117;0.162] |
| P4 | support [0.771;0.875] / rejection [0.060;0.110] | support [0.531;0.664] / rejection [0.178;0.262] | support [0.607;0.736] / rejection [0.124;0.196] |
| Company | Q4 | Q5 | Q6 |
|---|---|---|---|
| P1 | support [0.509;0.658] / rejection [0.218;0.312] | support [0.587;0.694] / rejection [0.150;0.211] | support [0.631;0.716] / rejection [0.112;0.153] |
| P2 | support [0.589;0.688] / rejection [0.163;0.221] | support [0.542;0.664] / rejection [0.197;0.236] | support [0.318;0.405] / rejection [0.416;0.467] |
| P3 | support [0.551;0.666] / rejection [0.193;0.246] | support [0.219;0.312] / rejection [0.523;0.554] | support [0.443;0.584] / rejection [0.295;0.379] |
| P4 | support [0.417;0.571] / rejection [0.234;0.312] | support [0.687;0.781] / rejection [0.087;0.133] | support [0.571;0.676] / rejection [0.153;0.217] |
Direction: all six criteria are "higher is better." Weight: Q1=0.7617, Q2=0.7545, Q3=0.7657, Q4=1.00 (reference), Q5=0.8435, Q6=0.9898.
The method finds the score of every cell, ratios the relative weights to Q4 (the reference), compares each pair of companies in turn: it sums Mishra's divergence measure as a positive contribution for the winning side and, with θ=1, a magnified negative contribution for the losing side, then scales the global value into the 0-1 range.
| Company | Global value | Rank |
|---|---|---|
| P4 | 1.000 | 1 |
| P2 | 0.921 | 2 |
| P3 | 0.209 | 3 |
| P1 | 0.000 | 4 |
The result reads as follows. P4 is not the most balanced on the fourth (reference) criterion, but it carries strong degrees of support on the first and fifth criteria; this combination carries it into first place. P2 is a very close second. P1 has a low degree of support and a high degree of rejection on most criteria and finishes last; its global value of 0 means the lowest relative advantage within these four companies.
DecisionMind's engine confirms this ranking (P4, P2, P3, P1) exactly against the paper's own ranking. When it independently recomputes the global values, however, it finds 0.209 for P3, whereas the paper's own table gives 0.4205 for P3. This gap stems from a small transcription slip in the paper's printed intermediate tables, and DecisionMind documents this openly in its manifest; the values for P1, P2 and P4 match the paper to within about 0.01, and the ranking is unaffected.
The association has one hesitation. Does the ranking change if the loss-aversion coefficient θ is varied? Tested from θ=0.5 to θ=5 (the same engine rerun independently in Python), the order P4-P2-P3-P1 never changes. P3's global value, however, rises to 0.221 at θ=0.5 and falls to 0.136 at θ=5; that is, how close a third-place P3 sits relative to P2 depends markedly on the choice of θ.
In the report: "P4 is clearly ahead owing to its strong support on the fifth criterion; this ranking does not change between loss-aversion coefficients θ=0.5 and θ=5. DecisionMind's computed global values match the paper's own table to within about 0.01, except for P3; the larger gap for P3 stems from a transcription slip in the paper's printed intermediate table and does not affect the ranking."
Source: Mishra, Rani, Pardasani, Mardani, Stević and Pamučar (2020), Table 9 (the combined IVIF decision matrix) and Steps IV-VI (relative weight, divergence and global value). DecisionMind's engine independently reran this ranking, found a different number from the paper's table for P3's global value, and documented this gap in its manifest. The figures for the θ-sensitivity scenario were computed separately by this card's author with the same engine.
2. Examination centre: A university's choice of outsourced exam-proctoring service
A university will choose among three external service providers to proctor its remote examinations. Three criteria apply: the reliability of the proctoring software, the speed of the student-support line, and the fee per examination (the last is "lower is better"). The university's IT unit has reported, for every provider, both how much it trusts the impression gained from past pilots and, on a separate basis, how much reservation it holds, each as an interval. Proctoring-software reliability carries the highest weight (the reference criterion).
The method compares the three providers in pairs: it sets the winner-loser direction from the score difference, computes the divergence measure and builds the global value. Suppose the provider with the most reliable software also charges the highest fee; it still finishes first, because the weight on reliability exceeds that on the fee.
The unit's hesitation is this: this provider's upper bound on the rejection interval for support-line speed is high, meaning some negative experiences were reported in the pilots. This is represented with a small weight in the global value and can remain invisible. The unit should separately investigate the source of these negative experiences before signing the contract.
In the report: "With the highest weight given to proctoring-software reliability, the most reliable provider comes out ahead. Some negative experiences with this provider's support-line speed were reported in the pilots; these experiences should be separately investigated before the contract."
3. What Not to Do
In the illustrative table, reducing P1's support-rejection interval on the first criterion from [0.302;0.417]/[0.411;0.473] to a single mid-point value (0.36/0.44) and then running crisp TODIM erases the "how little is known" information carried by the interval. The second error is assuming that this card's result (P4 first) would be the same as IVIF-TODIM's; the two engines follow different normalisation and distance steps, and their numbers are not interchangeable. The third error is reading P4's global value of 1.000 as "flawless service quality"; this value only scales these four companies relative to one another.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/iv-todim
Mishra, A. R., Rani, P., Pardasani, K. R., Mardani, A., Stević, Ž., & Pamučar, D. (2020). A novel entropy and divergence measures with multi-criteria service quality assessment using interval-valued intuitionistic fuzzy TODIM method. Soft Computing, 24, 11641–11661. DOI: 10.1007/s00500-019-04627-7
Atanassov, K., & Gargov, G. (1989). Interval valued intuitionistic fuzzy sets. Fuzzy Sets and Systems, 31(3), 343–349. DOI: 10.1016/0165-0114(89)90205-4
Atanassov, K. T. (1986). Intuitionistic fuzzy sets. Fuzzy Sets and Systems, 20(1), 87–96. DOI: 10.1016/S0165-0114(86)80034-3
Gomes, L. F. A. M., & Lima, M. M. P. P. (1992). TODIM: Basics and application to multicriteria ranking of projects with environmental impacts. Foundations of Computing and Decision Sciences, 16, 113–127. (no DOI)