Extension card · Fuzzy
Scenario fuzzy DEMATEL
This is a form of DEMATEL for situations where the influence scores between criteria are given as triangular fuzzy numbers: it runs DEMATEL separately on each triangle vertex (lower, middle, upper) and averages the results. The output is an averaged criterion-weight vector.
Base method
DEMATEL →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Fuzzy →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Cells. In crisp DEMATEL every cell is a single number. Here every cell is a triangular fuzzy number: a lower (most pessimistic), a middle (most likely) and an upper (most optimistic) scenario value. The diagonal must still be (0,0,0).
Scale equalisation / defuzzification. Unlike the CFCS method on the Fuzzy DEMATEL card, this extension does not reduce the fuzzy matrix to a single crisp matrix at the start of the calculation. Instead it treats the triangle's three vertices (lower, middle, upper) as three separate crisp matrices and runs the whole of crisp DEMATEL (normalisation, total relation matrix, D, R, prominence) independently on each of these three matrices, three times over. Defuzzification comes only at the very end, by averaging the three results. This is the fundamental difference between "defuzzify first, then compute" (CFCS) and "compute the three scenarios separately, then average."
Distance / score / combination. Prominence (D+R) is calculated separately for each scenario (lower, middle, upper); these three prominence vectors are averaged row by row and normalised by dividing by the total. Net role (D−R) is likewise averaged across the three scenarios and reported separately, though it is not the final output itself.
Result and defuzzification. The final output is not a ranking but a weight vector (unlike the prominence that crisp DEMATEL produces, it is presented here directly as a weight). DecisionMind also computes two diagnostic values: a dispersion measure showing how differently the three scenarios weight the criteria, and a warning flag showing whether the three matrices (lower, middle, upper) are simply a constant multiple of one another, that is, whether the fuzziness has "cancelled out" in the normalisation step.
How to Read the Output
The output is a criterion-weight vector, read the same way as in objective weighting methods such as Entropy or CRITIC: a high weight reflects a criterion's centrality in the system (D+R). Net role (D−R) can also be examined separately to see whether a criterion is a cause or an effect; but this is not, in itself, the weight that feeds into the next step, a ranking method.
The difference is here: DecisionMind produces this weight by averaging three separate scenarios (lower, middle, upper). If the expert's triangles have widened by the same proportion in every cell, for instance if each cell's lower and upper vertex is a fixed percentage of its middle value, the normalisation step cancels this common proportion out and the three scenarios come out identical. In that case the "fuzzy" input has added no extra information to the weight; DecisionMind flags this with a warning (dispersion close to zero).
Thus instead of writing:
"Fuzzy input was used, so uncertainty has been tested and the weight is robust"
the report should read:
"The weights from the three scenarios (lower, middle, upper) turn out identical; this stems from the triangles in this example having been built proportionally, and shows that the fuzziness has contributed nothing to the weight. Where the expert's triangles are built disproportionately, for instance wider on one criterion and narrower on another, the three scenarios can produce different weights"
When to Prefer This over the Base Method
Where a pessimistic-likely-optimistic three-scenario estimate can be obtained for the influence scores between criteria, instead of a single crisp value, and the goal is to see how much these three scenarios change the weight ranking, this extension can be used as an internal robustness check. It must be remembered, though, that this extension has no peer-reviewed source: an analysis in an academic publication that needs to cite something called "Fuzzy DEMATEL" should use Fuzzy DEMATEL (CFCS); this extension may be used only as a DecisionMind-internal sensitivity tool, with its source clearly stated. If the influence scores are already crisp, crisp DEMATEL is sufficient.
Mistakes Specific to This Extension
Presenting this method as a published "Scenario Fuzzy DEMATEL" with a founding paper. This extension has no academic source; it has been derived from DecisionMind's own internal codebase. This must be stated clearly in the report.
Ignoring the warning flag. When the three scenarios (lower, middle, upper) give identical weights, this does not mean the fuzziness has tested anything; it is usually a sign that the triangles were built proportionally. The illustrative example below shows exactly this situation.
Reading a robust weight (D+R) as meaning the net role (D−R) is equally robust. As explained on the Fuzzy DEMATEL card too, these two values are separate robustness questions; one can be sturdy while the other is fragile.
Entering a non-zero fuzzy value on the diagonal cells. A criterion influencing itself is undefined; this rule holds here just as it does in crisp DEMATEL.
The governing principle is this:
This extension is not a peer-reviewed literature method but a DecisionMind internal tool that computes the three scenarios separately and then averages them; the weight it produces shows that fuzziness has made a genuine contribution only when the three scenarios truly give different results.
Cases
The first case is a frozen verification record against DecisionMind's own source code (evidence level C: it rests on a pinned code snapshot, not a peer-reviewed literature source). The second case is an illustrative construction.
1. Illustrative example: Three criteria's scenario fuzzy interaction (DecisionMind's internal verification record)
A team has scored the influence between three criteria (C1, C2, C3) with a pessimistic-likely-optimistic three-scenario estimate; every cell is a triangular fuzzy number.
| Influencing \ Influenced | C1 | C2 | C3 |
|---|---|---|---|
| C1 | (0; 0; 0) | (0.85; 1.00; 1.15) | (1.70; 2.00; 2.30) |
| C2 | (0.43; 0.50; 0.58) | (0; 0; 0) | (1.28; 1.50; 1.73) |
| C3 | (0.85; 1.00; 1.15) | (0.43; 0.50; 0.58) | (0; 0; 0) |
(The DEMATEL family has no "Direction" row and no classical "Weight" row; here the weight is the method's own output.)
The method treats this matrix's lower, middle and upper vertices as three separate crisp matrices, runs crisp DEMATEL independently on all three, then averages and normalises the prominence values (D+R).
| Criterion | Weight (average of three scenarios) | Net role (D−R) |
|---|---|---|
| C1 | 0.351 | +0.712 (cause group) |
| C2 | 0.274 | +0.267 (cause group, weaker) |
| C3 | 0.375 | −0.979 (effect group) |
The result reads as follows: C3 has the highest weight, that is, the most central criterion, but its net role is clearly negative: it receives more influence than it gives, making it the side the system reacts through. C1 has both a high weight and a clearly stronger position in the cause group; it is the criterion driving the system. C2 has the lowest weight and, although it sits in the cause group, its net role is noticeably weaker than C1's.
The team has one hesitation: the lower, middle and upper scenario weights are identical to one decimal place (all three give C1=0.351, C2=0.274, C3=0.375). DecisionMind flags this with a warning: in this matrix every cell's lower and upper vertex is a fixed proportion of the middle value (roughly 85 per cent and 115 per cent of the middle value). Because the normalisation step cancels this common proportion out, the three scenarios give the same result; the fuzziness has added no extra information to the weight here. Had the expert built the triangles disproportionately, for instance with a wider margin of uncertainty on one criterion, the three scenarios could have produced different weights.
In the report: "C1 is the criterion driving the system (cause group, strongest net role); although C3 has the highest weight, it is the side the system reacts through (effect group). These weights are the average of three scenarios, lower, middle and upper; in this example the three scenarios come out identical, so the fuzziness has contributed nothing to the weight, and this is confirmed by DecisionMind's own warning flag."
Source: this is an internal record verified against DecisionMind's source code (a frozen code snapshot); it is evidence level C and does not rest on a peer-reviewed literature paper. The weight and net-role values were independently recomputed in Python by this card's author (running crisp DEMATEL separately for each of the lower/middle/upper matrices) and matched DecisionMind's own record to the decimal place.
2. Freight: A logistics firm's interaction between delivery-delay factors
A freight firm wants to decide which factor to prioritise before it can reduce delivery delays. Three factors have been identified: distribution-centre capacity, route-planning quality and last-mile delivery density. The operations team has scored how much each factor influences the others with a pessimistic-likely-optimistic three-scenario estimate.
The method solves the three scenarios separately and averages the weights. Suppose route-planning quality strongly influences both distribution-centre capacity and last-mile density, while itself being little influenced by the others; in that case route planning comes out clearly in the cause group, and last-mile density in the effect group.
The firm's hesitation is this: if the three scenarios' weights turn out noticeably different from one another (the warning flag is low), this means there is genuine uncertainty between the team's pessimistic and optimistic estimates, and it is risky to base an investment decision on a single "most likely" scenario. In that case the team should prioritise whichever factor stays in the cause group across all three scenarios, rather than looking only at the middle scenario.
In the report: "Route-planning quality sits clearly in the cause group and keeps this position across all three scenarios (pessimistic, likely, optimistic); this shows the result is robust to the choice of scenario, and intervention priority should go to route planning."
3. What Not to Do
The first error is reading the illustrative example's identical weights across the three scenarios (lower, middle, upper) as either "the method isn't working" or, conversely, "uncertainty has been tested and the result is settled"; the correct reading is that the triangles in this example were built proportionally and normalisation cancelled that proportion out. A second error is presenting this extension in a paper with a single founding citation such as "Fuzzy DEMATEL (Gabus & Fontela, 1972)"; this extension has a separate, non-peer-reviewed source, and this must be stated clearly. A third error is reading C3's highest weight as "C3 is the most important, intervene there first"; C3's net role sits in the effect group, and intervention priority is read from net role, from the sign of D−R, not from weight.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/scenario-fuzzy-dematel
Gabus, A., & Fontela, E. (1972). World problems, an invitation to further thought within the framework of DEMATEL. Battelle Geneva Research Centre. (no DOI)
Zadeh, L. A. (1965). Fuzzy sets. Information and Control, 8(3), 338–353. DOI: 10.1016/S0019-9958(65)90241-X
Si, S.-L., You, X.-Y., Liu, H.-C., & Zhang, P. (2018). DEMATEL technique: A systematic review of the state-of-the-art literature on methodologies and applications. Mathematical Problems in Engineering, 2018, 3696457. DOI: 10.1155/2018/3696457