Extension card · Z-Number
Z-number BWM (Aboutorab et al., 2018)
This is the form of BWM in which the comparisons given against the best and the worst criterion also carry how far that judgement is trusted. The output is still a weight vector; a comparison with low reliability enters the weight calculation more weakly.
Base method
BWM →
Philosophy, mechanics, strengths and weaknesses are on the base method card; this card describes only the difference.
Data type (family)
Z-Number →
What this data type is, when to use it, how to write it in a cell: the family's full account is here.
What Changes from the Base Method?
Three things change; the logic of comparing against the best and worst criterion does not.
Cells. In crisp BWM, every comparison is a single integer on a scale of 1 to 9. Here every comparison is given as two linguistic terms. One is the constraint term, stating how many times more important the criterion is ("equally important" through to "absolutely more important"); the other is the reliability term ("very low" through to "very high"). A table Aboutorab and colleagues prepared in advance converts each of these term pairs into a triangular fuzzy number. Comparing the best criterion with itself, and the worst criterion with itself, remains fixed as before.
Folding reliability into the comparison. This is the step that actually separates the extension from the base method. Every comparison's reliability term is first converted into a single number (α). The square root of this number scales the three components of the constraint triangle.
Where reliability is high, the constraint stays close to what it was. Where it is low, the constraint shrinks and that comparison drifts towards "equally important." This means a judgement the expert trusts less has less say in the weight calculation.
Solving for the weights and the consistency. In crisp BWM, the weights and the consistency indicator (ξ*) are solved from a single non-linear model. Here the same model is built on triangular fuzzy comparisons already scaled by reliability: it searches for triangular weights that make the ratios drawn from the best-to-others and others-to-worst comparisons deviate as little as possible. These triangular weights are then reduced to a single crisp number (a weighted average, l+4m+u divided by 6). The consistency indicator is likewise found within this same framework, by dividing by a reference value read off the linguistic class of the comparison between the best and the worst criterion.
DecisionMind holds the reliability scaling, the non-linear optimisation, and the weighted-average defuzzification fixed in this extension. The scale is taken from Aboutorab and colleagues' 25-combination table; no other conversion is used.
How to Read the Output
The weight shows a criterion's relative importance among the others within this set of comparisons, just as in crisp BWM; the weights always sum to 1. The consistency indicator (ξ*) measures how well the comparisons agree with one another, not how correctly the criteria's "true" importance has been captured.
The difference is here. In crisp BWM, the criterion chosen as best usually comes out with the highest weight, simply because of how the comparison is structured. Here reliability can upset this structure. If a criterion judged "slightly less important" than the best is compared with very high reliability, its weight can overtake that of the criterion chosen as best. This is an outcome crisp BWM never shows, and the report must explain it separately.
Thus instead of writing:
"The criterion chosen as best has also received the highest weight in Z-BWM, because it is already the most important criterion"
the report should read:
"The best criterion has received the highest weight at this reliability level; this ranking is sensitive to the reliability of the comparison linking the best to the other criterion, and it can change if that reliability falls"
When to Prefer This over the Base Method
Use this when the comparisons the expert gives against the best and worst criterion come from different sources, and those sources differ in reliability. If one comparison comes from a long-experienced expert and another from a participant giving an opinion for the first time, this difference ought to be reflected in the weight. If every comparison comes from a source of the same reliability, the reliability component adds no discriminating information, and Fuzzy BWM is sufficient.
The exit condition from crisp BWM applies here too. If the best and worst criterion cannot be chosen with confidence, or if the defuzzified consistency indicator lies above the widely accepted threshold of 0.30, the comparisons should be reviewed with the expert again before use.
Mistakes Specific to This Extension
Confusing the constraint scale with the reliability scale. In Aboutorab and colleagues' table, the constraint terms ("equally important" through to "absolutely more important") and the reliability terms ("very low" through to "very high") are two separate scales. The constraint is defined roughly between 1 and 4.5, reliability between 0 and 1. Writing two reliability terms, or two constraint terms, into a single cell makes that cell meaningless.
Feeding a Z-number straight into the optimisation. If the constraint and reliability terms are handed to the non-linear model before being converted into triangular fuzzy numbers, the model cannot be built; the conversion step must not be skipped.
Dividing the consistency indicator by the wrong reference value. The reference value is read off the linguistic class of the comparison between the best and worst criterion. Looking only at the constraint class and ignoring the reliability class gives a wrong consistency ratio.
Assuming the best criterion's weight will always come out highest. As shown above, low reliability can push the best criterion's weight below another's. This is a different outcome from crisp BWM, and the report must not conceal it.
The governing principle is this:
Z-BWM weights carry both the magnitude and the reliability of the comparisons given against the best and worst criterion. Low reliability can weaken a comparison, and can even remove the advantage of the criterion chosen as best.
Cases
The first case comes from the literature: the "willingness" sub-dimension of Aboutorab and colleagues' (2018) supplier-development case study (pp. 121-122). The second case is fictional.
1. Supply chain: Weighting supplier-willingness criteria (Aboutorab et al., 2018)
Before moving to a supplier-development decision, a firm's procurement unit will weight four criteria: willingness to improve performance (C1), willingness to share information (C2), willingness to be transparent about processes (C3), willingness to commit to long-term collaboration (C4). The unit has set willingness to improve performance as the most important (Best) criterion, and willingness to share information as the least important (Worst).
| Comparison | Against Best (constraint, reliability) | Against Worst (constraint, reliability) |
|---|---|---|
| C1 (Best) | Equally important, medium reliability | Very important, very high reliability |
| C2 (Worst) | Very important, very high reliability | Equally important, medium reliability |
| C3 | Fairly important, medium reliability | Very important, high reliability |
| C4 | Slightly important, very high reliability | Very important, medium reliability |
The method scales every constraint term by its reliability, solves the non-linear model, and reduces it to crisp weights by weighted average.
| Criterion | Weight |
|---|---|
| C1 (improving performance) | 0.3269 |
| C4 (long-term collaboration) | 0.2939 |
| C3 (process transparency) | 0.2597 |
| C2 (information sharing) | 0.1195 |
The consistency indicator comes out at ξ*=0.0403, the consistency ratio at CR=0.0062; this shows the comparisons agree with one another to a high degree.
The result reads as follows. C1, chosen as Best, receives the highest weight, but C4's weight (0.2939) sits fairly close to it. This is because C4's comparison against Best ("slightly important") was marked with very high reliability; this comparison enters the weight calculation with considerable force.
The unit's hesitation: what happens if C4's comparison against Best is lowered from very high reliability to medium-high? Recomputed independently, C1 falls to 0.3060, C4 rises to 0.3159, and the order reverses: C1, chosen as Best, ends up behind C4 in weight. Information sharing (C2) stays last under every scenario, and this last place is robust.
In the report: "Willingness to improve performance (C1) has received the highest weight (0.3269) at the current reliability level; but this lead is sensitive to the reliability of the comparison linking willingness to commit to long-term collaboration (C4) to Best, and C4 moves ahead once that reliability drops to medium-high."
Source: Aboutorab, Saberi, Asadabadi, Hussain and Chang (2018), Expert Systems with Applications, pp. 121-122 (Tables 11-13). The weights, the consistency indicator and the sensitivity scenario have been independently recomputed by this card's author using the DecisionMind engine.
2. Examination centre: Weighting hall-assessment criteria for an examination centre
Before leasing a new examination hall, an examination centre will weight four criteria: noise insulation, seating capacity, ease of access, and air-conditioning quality. The centre has set noise insulation as the most important (Best) criterion and ease of access as the least important (Worst), and has had a technical expert fill in the comparisons.
The method scales every comparison by its reliability and solves for the weights. Suppose noise insulation comes out with the highest weight, and the consistency indicator falls below the acceptable limit.
The centre's hesitation: the comparison of air-conditioning quality against Best has been given with low reliability, because the expert is not certain on this point. The centre should not treat the weights as final without first clarifying how much air-conditioning quality's weight would change were this comparison's reliability raised.
In the report: "Noise insulation has received the highest weight with the current comparisons; the weight of air-conditioning quality may have been underestimated because the comparison for this criterion carries low reliability, and this comparison should be reviewed again."
3. What Not to Do
Had C4's comparison against Best been entered as "very important" instead of "slightly important" in the supplier example, that is, confused with the comparison against Worst, the meaning of the two comparison vectors would be corrupted and the weights would become meaningless. The second error is writing a term from the constraint scale (say, "fairly important") into the reliability column; reliability is chosen only from its own scale, between "very low" and "very high." The third error is assuming, because C1 was chosen as Best, that its weight will stay highest under every condition; as shown above, this is an outcome that depends on the reliability of C4's comparison.
Sources
For the formulas behind each step, the intermediate tables and citation formats, see the DecisionMind method page: decisionmind.app/library/z-bwm
Aboutorab, H., Saberi, M., Asadabadi, M. R., Hussain, O., & Chang, E. (2018). ZBWM: The Z-number extension of Best Worst Method and its application for supplier development. Expert Systems with Applications, 107, 115–125. DOI: 10.1016/j.eswa.2018.04.015
Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49–57. DOI: 10.1016/j.omega.2014.11.009
Zadeh, L. A. (2011). A note on Z-numbers. Information Sciences, 181(14), 2923–2932. DOI: 10.1016/j.ins.2011.02.022
Kang, B., Wei, D., Li, Y., & Deng, Y. (2012). A method of converting Z-number to classical fuzzy number. Journal of Information & Computational Science, 9(3), 703–709. (no DOI)